Matthew D. Van Norman
e-mail: mdvannorman@earthlink.net (home)
mvannorman@fullerton.edu (work)

Employment History
 
Oct. 1999 to Present CSU Fullerton, Pollak Library
Fullerton, CA
Library Assistant IV (Head of Circulation Services) (2008–present)
  • Oversee the Circulation Desk, Reserve Book Room, Media Commons, Directional Desk, and re-shelving operations throughout the library.
  • Supervise and assign staff members on the Access Flex Team for library-wide support.
  • Provide reference services in the Information & Learning Commons.
  • Serve on various teams and task forces.
Library Assistant III–IV (Periodical Services Coordinator) (2000–2008)
  • Directly supervised Periodical Services section (including hiring, training, scheduling, and evaluating staff members and student assistants) and student-assistant operations for Instruction & Reference.
  • Supervised section’s binding and mending operations.
  • Assisted library patrons at multiple service desks.
  • Served on various teams and task forces.
Library Assistant II (1999–2000)
  • Supervised binding and mending operations for Periodical Services.
  • Assisted library patrons at the Periodicals Desk.
  • Served as a resource for binding needs of other library sections.
  • Supervised student assistants as required.
Aug. 2001 to Sept. 2005 Dancing Giant Swords
Buena Park, CA
Owner
  • Established and ran a small, on-line retail sales operation.
  • Designed, maintained, and arranged registration and hosting for a commercial website.
  • Ordered merchandise from primary vendors.
  • Sold and shipped merchandise throughout the United States.
  • Filed sales-tax returns.
Aug. to Oct. 1999 Crittenton Services for Children and Families
Fullerton, CA
Accounts-Payable Clerk/Payroll Coordinator
  • Processed incoming vendor invoices.
  • Evaluated and selected obligations for payment.
  • Produced check runs.
  • Prepared and transmitted payroll data for outside processing.
Aug. 1995 to July 1999 CSU Fullerton, Pollak Library
Fullerton, CA
Student Assistant III–IV (Team Leader)
  • Assisted library patrons at the Periodicals Desk.
  • Helped maintain library’s periodical and microform collections.
  • Assisted periodical-binding operations.
  • Supervised junior student assistants as required.
July 1994 to Jan. 1996 ROBOCON 10
Anaheim, CA
Chief Financial Officer/Registration Manager
  • Managed convention’s financial accounts.
  • Supervised on-site membership registration process.
  • Directed pre-event membership correspondence.
  • Conducted on-line promotions.
  • Processed mail-order sales.
Jan. 1991 to June 1995 CSUF Foundation, Titan Shops
Fullerton, CA
Customer Service Supervisor (1994–1995)
  • Generated weekly operational schedule for department.
  • Supervised cashier leads, customer-service representatives, and receptionists.
  • Conducted hiring of new employees.
  • Created new department policies as required.
  • Coordinated activities and requirements with other department heads.
Assistant Cashier Supervisor (1992–1994)
  • Directly supervised and trained cashiers.
  • Conducted opening and closing procedures at various stores.
Cashier/Customer Service Representative (1991–1992)
  • Processed retail sales transactions at multiple locations.
  • Assisted customers.
  • Trained new employees.
Education

1989 to 1997 California State University, Fullerton
Fullerton, CA
Bachelor of Arts in history

Dancing Giant
“Thinking is the hardest work there is, which is
the probable reason why so few engage in it
.”